FAQ
What clients want to know up front.
On data security, effort, cost, timelines and how we handle your existing systems — the answers we're asked for most often.
How secure is our data?
We only process the data required for the process in question and keep client data strictly separated. Access is logged and runs through your existing permission management. We sign a data processing agreement before we touch any data.
How much effort does this take from our team?
Plan for two to three 60-minute sessions for the analysis. After that we mainly need contacts for questions and sign-off on the test cases. The way your team works stays as it is — the automation fits into your existing tools.
What does it cost, and how is it billed?
You get a fixed price per process, not time-and-materials billing. On top of that comes a monthly flat rate for operation and adjustments. Before you commission anything you'll see an estimate of how many working hours the process is likely to save.
How long does implementation take?
A clearly defined process is usually live after four to six weeks, counted from sign-off. Larger projects are split into stages so the first benefit arrives early instead of at the very end.
Do we have to replace our systems?
No. We build on what already runs at your company and connect CRM, ERP, inbox and calendar through their interfaces. Where there is no interface, we clarify up front whether it's worth the effort — instead of recommending a system change.
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